British Red Cross Full time Ref: 20251482 Opened: 03/09/2025 Closes: 15/09/2025Hours: 35 per weekAs our Shop Manager in Guernsey, you'll be at the heart of a vibrant retail space that's all about community, compassion, and purpose. You'll lead with energy and empathy, creating a shop that's more than just a place to browse-it's a place where people feel welcome, valued, and inspired.Lead and motivate a passionate team of staff and volunteers, bringing out the best in everyone.Create a warm, inclusive, and engaging environment where customers love to shop and return.Manage all aspects of shop operations, from eye-catching visual merchandising to efficient stock management.Drive performance and innovation, helping us meet financial goals and maximise our fundraising impact.Be a proud ambassador of the British Red Cross, connecting every customer interaction to our wider humanitarian mission.What we're looking for:We're after a confident, people-focussed leader who's ready to take retail to the next level in Guernsey. To thrive as a Shop Manager, you'll bring:Retail know-how at supervisory level, with a flair for customer service and handling cash.Leadership energy to inspire, support, and grow a high-performing team.A sharp commercial mindset, always looking for ways to boost performance and fundraising.Tech confidence, including using PCs and retail systems to keep things running smoothly.A real connection to our cause, with the passion to promote our shop as Guernsey's go-to charity retailer.
