Personal Banker
NatWest Group
- St Peter Port, Guernsey
- Permanent
- Full-time
- You’ll be integral to guiding and supporting our valued customers, helping them to achieve their financial goals
- We’ll look to you to proactively find ways to enhance their individual banking experience
- Your career progression is important to us, so we’ll be helping you to achieve a Professional Banker accreditation while working in this role
- Having great conversations, understanding the needs of our customers and helping them with their banking needs
- Completing general banking requests such as payments, balance enquires and transfers when needed
- Helping customers to understand the different ways they can bank with us and the range of services we can offer
- Identifying opportunities to help customers fulfil their financial service needs, providing a seamless customer experience
- Booking financial health checks
- A passion for customer service and delivering excellent customer experiences
- Good attention to detail
- Resilience
- Interpersonal skills
- The ability to work collaboratively and autonomously