The PositionDepartment: FinanceReporting to: Financial ControllerLocation: GuernseyJob Type: Part-time or Full-time (32 - 37.5 hours per week)Contract Type: PermanentProfile of RoleThe individual will report on a day-to-day basis to the Financial Controller and will primarily be responsible for assisting with reconciliation of trade accounts and marketplaces, managing risk and undertaking customer due diligence compliance in respect of new and existing trade accounts. Along with ensuring accounts receivable balances are regularly reviewed to maintain aged accounts receivables at an acceptable level and performing various month-end close tasks.The IndividualThe ideal candidate for this Credit Controller role is a proactive and personable professional who excels in building strong relationships with both internal and external stakeholders. They will demonstrate excellent communication skills, a keen eye for detail and a problem-solving mindset. A natural self-starter, they will continuously seek opportunities to enhance processes and drive efficiencies in their work.The ResponsibilitiesKey Tasks & ResponsibilitiesCredit Management & Trade Customer Accounts:o Conducting credit, compliance and due diligence checks to approve or decline trade account customer applicationso Creating, maintaining and monitoring of customer accounts to ensure accuracy and risk mitigationo Performing periodic credit checks and approving or declining credit limit changes and 'Sales Over Credit Limit' workflowso Providing support to the Sales & Marketing team to meet Business Partner Screening requirements for new trade account customersAccounts Receivable & Collections:o Proactively chasing aged accounts receivables and issuing monthly payment reminders and year end statementso Providing copy invoices and resolve invoice-related queries as requiredo Monitoring shared inboxes (creditcontroller@ and B2Binvoices@) and responding to trade and marketplace customer queriesFinancial Maintenance & Transaction Processing:o Posting and allocation of daily customer cash receiptso Processing payment remittances and vendor invoice deductionso Inputting sales invoices into the Amazon Vendor online portal and coordinating return order processing with Customer Care and Logisticso Processing BACS customer refunds as requiredo Processing vendor purchase invoices for retailer retros in Continiao Maintaining the relevant Retailer Retros Tracker for Sales & Marketing teamo Monitoring and reporting on Sponsorship & Ambassador Value in Kind (“VIK”) allowances· Month-End & Reporting (including but not limited to):o Processing and posting Paypal fees and marketplace sales and related selling feeso Posting monthly VIK and sample journalso Calculating and posting bad debt provisions and write-offso Preparing retailer retro accrualso Drafting and issuing manual monthly sales invoiceso Monitoring of staff discount usageo Compiling the quarterly reporting pack for Healthspan Europe B.V.Other Ad Hoc Taskso Assisting the Customer Care team with resolution of sales order querieso Assisting the Call Centre team with direct (“D2C”) customer finance enquirieso Processing and printing D2C customer refund cheques on a bi-weekly basiso Ensuring up-to-date documented procedures are maintained for all key tasks performedo Supporting with the compilation and submission of documentation requested by external auditorso Undertaking ad hoc finance-related tasks as requested by line manager or Head of Financeo Providing cover for the Accounts Payable Clerk during busy periods or annual leaveExperience / Qualifications / EducationPersonal Specification· Part ACCA/ACA/CAT/AAT qualified (or a thorough understanding of double entry bookkeeping principles obtained through experience)· Experience of working within a finance department· Numerically minded· Strong attention to detail· Excellent working knowledge of Excel· Aptitude to work autonomously, assume responsibility and take initiative· Good communication and organisation skills· Ability to work well within a team· Ability to work to deadlinesDesirable Criteria· Previous experience in credit control· Basic understanding of VAT· Knowledge of Dynamics NAV or similar accounting softwareBenefitsCompetitive Salary + Excellent Company Benefits