Credit Controller

States of Guernsey

  • Guernsey
  • Permanent
  • Full-time
  • 5 days ago
Work Involved:Profile of RoleThe individual will report on a day-to-day basis to the Financial Controller and will primarily be responsible for assisting with reconciliation of trade accounts and marketplaces, managing risk and undertaking customer due diligence compliance in respect of new and existing trade accounts. Along with ensuring accounts receivable balances are regularly reviewed to maintain aged accounts receivables at an acceptable level and performing various month-end close tasks.The IndividualThe ideal candidate for this Credit Controller role is a proactive and personable professional who excels in building strong relationships with both internal and external stakeholders. They will demonstrate excellent communication skills, a keen eye for detail and a problem-solving mindset. A natural self-starter, they will continuously seek opportunities to enhance processes and drive efficiencies in their work.Key Tasks & Responsibilities
  • Credit Management & Trade Customer Accounts:
  • Conducting credit, compliance and due diligence checks to approve or decline trade account customer applications
  • Creating, maintaining and monitoring of customer accounts to ensure accuracy and risk mitigation
  • Performing periodic credit checks and approving or declining credit limit changes and 'Sales Over Credit Limit' workflows
  • Providing support to the Sales & Marketing team to meet Business Partner Screening requirements for new trade account customers
  • Accounts Receivable & Collections:
  • Proactively chasing aged accounts receivables and issuing monthly payment reminders and year end statements
  • Providing copy invoices and resolve invoice-related queries as required
  • Monitoring shared inboxes (creditcontroller@ and B2Binvoices@) and responding to trade and marketplace customer queries
  • Financial Maintenance & Transaction Processing:
  • Posting and allocation of daily customer cash receipts
  • Processing payment remittances and vendor invoice deductions
  • Inputting sales invoices into the Amazon Vendor online portal and coordinating return order processing with Customer Care and Logistics
  • Processing BACS customer refunds as required
  • Processing vendor purchase invoices for retailer retros in Continia
  • Maintaining the relevant Retailer Retros Tracker for Sales & Marketing team
  • Monitoring and reporting on Sponsorship & Ambassador Value in Kind ("VIK") allowances
  • Month-End & Reporting (including but not limited to):
  • Processing and posting Paypal fees and marketplace sales and related selling fees
  • Posting monthly VIK and sample journals
  • Calculating and posting bad debt provisions and write-offs
  • Preparing retailer retro accruals
  • Drafting and issuing manual monthly sales invoices
  • Monitoring of staff discount usage
  • Compiling the quarterly reporting pack for Healthspan Europe B.V.
  • Other Ad Hoc Tasks
  • Assisting the Customer Care team with resolution of sales order queries
  • Assisting the Call Centre team with direct ("D2C") customer finance enquiries
  • Processing and printing D2C customer refund cheques on a bi-weekly basis
  • Ensuring up-to-date documented procedures are maintained for all key tasks performed
  • Supporting with the compilation and submission of documentation requested by external auditors
  • Undertaking ad hoc finance-related tasks as requested by line manager or Head of Finance
  • Providing cover for the Accounts Payable Clerk during busy periods or annual leave
Skills and Specific Qualifications Required:Personal Specification
  • Part ACCA/ACA/CAT/AAT qualified (or a thorough understanding of double entry bookkeeping principles obtained through experience)
  • Experience of working within a finance department
  • Numerically minded
  • Strong attention to detail
  • Excellent working knowledge of Excel
  • Aptitude to work autonomously, assume responsibility and take initiative
  • Good communication and organisation skills
  • Ability to work well within a team
  • Ability to work to deadlines
Desirable Criteria
  • Previous experience in credit control
  • Basic understanding of VAT
  • Knowledge of Dynamics NAV or similar accounting software
Working Hours and Pattern:Location: Guernsey
Job Type: Part-time or Full-time (32 - 37.5 hours per week)
Contract Type: PermanentHow to Apply:Closing Date:19 September 2025

States of Guernsey